EXPERIENCE
Human Performance & Safety Culture Intern, Delta Air Lines
January 2024 - present
Leveraging expertise in engineering psychology to develop a human factors framework and training program to move safety beyond policy writing and compliance to the design of safer work. Creating a human-centered design workshop to educate safety personnel on the methods and tools of human factors, which emphasize frontline employee involvement and qualitative data.
Student Researcher,
NSF Institute for Student-AI Teaming
August 2020 - present
Leading a team of 8 research personnel across multiple universities to scope and execute a novel experiment that seeks to understand the first-person (user) perspective of team collaboration. Integral member of a cross-functional team that is advancing team science and educational practice via co-design of AI teachers' assistants that reflect K-12 teacher and student input.
Instructor & Teaching Assistant,
Georgia Tech
August 2018 - April 2024
As lab instructor for Research Methods, I guided undergraduate students as they designed psychological studies, collected and analyzed data and presented results. I have also served as a teacher's assistant to courses like Engineering and Cognitive Psychology.
User Experience Research Intern, Honeywell Connected Enterprise
May - August 2023
Developed and conducted a novel study to improve Honeywell designers’ experiences navigating the design documentation of a new software-as-a-service product. Deliverables included synthesized pain points in designers' workflows and insights for improvement of current and future design systems.
Research Assistant, Georgia Tech Research Institute
May - August 2019
Within the Information and Communication Laboratory at GTRI, I conducted an extensive literature review for ARTEMIS: a virtual reality framework to create, modify and test new technologies for use in safety critical settings.
Development Coordinator,
Wexner Center for the Arts
July 2014 - May 2018
At The Wex, I managed relationships with new and longstanding corporate and individual donors to fund the center's contemporary art, theater and film programs. I also served as the Co-Chair of the sold-out Off the Grid fundraiser held March 2018.
SKILLS
Qualitative
Quantitative
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Surveys
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Interviews
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Task analysis
- Participatory design
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Heuristic evaluation
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Persona creation
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Card sorting (Miro)
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System, journey & conjecture mapping (Miro)
- Cognitive walkthroughs
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Literature review
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Peer-reviewed publishing
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Trello
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ANOVA
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Regression
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Multivariate analysis
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Multilevel modeling
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Dynamical systems analysis
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​Self-report measures
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Communication content coding
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Experimental design
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R, MATLAB, SPSS, JASP
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Qualtrics
PUBLICATIONS
Conference Proceedings
Alternative Formats
Harrison, J.L., Gorman, J.C., Reitman, J. & D'Mello, S. (in press, 2023, October). Toward the Validation of a Novel Measure of Individuals’ Influence During Team Collaborations. In Proceedings of the Human Factors and Ergonomics Society 67th Annual Meeting (pp. XX-XX). Washington, D.C.
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Scalia, M., Harrison, J.L., Zhou, S., Grimm, D. & Gorman, J.C. (accepted, 2022). Interaction with an autonomous team member determines the relationship between team trust and team performance. For presentation at The 3rd IEEE International Conference on Human-Machine Systems, Orlando, FL.
Harrison, J.L., Gorman, J.C., & Crites, M.J. (2022, October). Visuomotor lag and the intermanual speed advantage. In Proceedings of the Human Factors and Ergonomics Society 66th Annual Meeting (pp. 893-897). Atlanta, GA.
Scalia, M., Zhou, S., Grimm, D., Harrison, J.L. & Gorman, J.C. (2022, September). The role of timing of information front-loading and planning ahead in all-human vs. human-autonomy team performance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (pp. 530-534). Atlanta, GA.
Harrison, J.L., Jain, S.A., Dunbar, T., Gorman, J.C., & Varma, S. (2022, July). Toward automated detection of phase changes in team collaboration. In Proceedings of the 44th Annual Meeting of the Cognitive Science Society (pp. 2357-2363). Toronto, ON, CA.
Harrison, J.L. & Tidler, Z.R. (2020, September). A cost-effective and user-centered approach to adapting the EpiPen Auto-Injector for safer use. In Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care (Vol. 9, No. 1, pp. 173-174).
Ceccacci, L., Gannon, P., Harrison, J.L., Kandaswami, S., Karn, K., & Murphy, D. (2022, October 10). The Ecosystem of Human Factors Panel: A Case Study of the Healthcare Field [Conference session]. Human Factors and Ergonomics Society Annual Meeting, Atlanta, GA.
Dickler, R., Dey, Indrani, Dudy, S., Harrison, J.L., & Lieber, R. (2022, May 10-17). Designing Innovative AI to Support K-12 Collaboration [Video submission]. 2022 STEM for All Video Showcase, https://stemforall2022.videohall.com/presentations/2516.
Harrison, J.L., Tidler, Z.R., Dunbar, T., Grimm, D., Zhou, S. & Joseph, S. (2022, March 20). A quantitative study on alert fatigue in a novel experimental design [Poster]. The 2022 International Symposium on Human Factors and Ergonomics in Health Care, New Orleans, LA.
GRADUATE COURSEWORK
Engineering Psychology
General Psychology
Statistics
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Research Design
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Engineering Psychology Theory
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Workspace Design & Controls
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Instructional Design
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Dynamical Systems in Human Behavior (MATLAB)
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Human & Machine Learning (College of Computing)
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Healthcare Design of the Future (College of Design)
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Cognitive Psychology
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Sensation & Perception
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Human Abilities
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​Statistics I (ANOVA; SPSS)
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Statistics II (Regression; R)
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Multivariate Statistics (SPSS)
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Multilevel Modeling (R)