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EXPERIENCE

Human Performance & Safety Culture Intern, Delta Air Lines

January 2024 - present

Leveraging systems thinking techniques to review and systematize division-level ergonomics programs to improve cohesion and effectiveness at the corporate-level.

Student Researcher, 
NSF Institute for Student-AI Teaming

August 2020 - present

The NSF National AI Institute for Student-AI Teaming (iSAT) is creating an artificial teacher's assistant to help teachers orchestrate group work. My team bridges the gap between the end users (teachers and students) and the AI architects implementing the technology.

Instructor & Teaching Assistant,

Georgia Tech

August 2018 - April 2024

As lab instructor for Research Methods, I guided undergraduate students as they designed psychological studies, collected and analyzed data and presented results. I have also served as a teacher's assistant to courses like Engineering and Cognitive Psychology. 

User Experience Research Intern, Honeywell Connected Enterprise

May - August 2023

Developed and conducted a novel study to improve Honeywell designers’ experiences navigating the design documentation of a new software-as-a-service product. Deliverables included synthesized pain points in designers' workflows and insights for improvement of current and future design systems.

Research Assistant, Georgia Tech Research Institute

May - August 2019

Within the Information and Communication Laboratory at GTRI, I conducted an extensive literature review for ARTEMIS: a virtual reality framework to create, modify and test new technologies for use in safety critical settings.

Development Coordinator,

Wexner Center for the Arts

July 2014 - May 2018

At The Wex, I managed relationships with new and longstanding corporate and individual donors to fund the center's contemporary art, theater and film programs. I also served as the Co-Chair of the sold-out Off the Grid fundraiser held March 2018.

SKILLS

Qualitative 

Quantitative

  • Surveys

  • Interviews

  • Task analysis

  • Participatory design
  • Heuristic evaluation

  • Persona creation

  • Card sorting (Miro)

  • System, journey & conjecture mapping (Miro)

  • Cognitive walkthroughs
  • Literature review

  • Peer-reviewed publishing

  • Trello

  • ANOVA

  • Regression

  • Multivariate analysis

  • Multilevel modeling

  • Dynamical systems analysis

  • ​Self-report measures

  • Communication content coding

  • Experimental design

  • R, MATLAB, SPSS, JASP

  • Qualtrics

PUBLICATIONS

Conference Proceedings

Alternative Formats

Harrison, J.L., Gorman, J.C., Reitman, J. & D'Mello, S. (in press, 2023, October). Toward the Validation of a Novel Measure of Individuals’ Influence During Team Collaborations. In Proceedings of the Human Factors and Ergonomics Society 67th Annual Meeting (pp. XX-XX). Washington, D.C. 

Scalia, M., Harrison, J.L., Zhou, S., Grimm, D. & Gorman, J.C. (accepted, 2022). Interaction with an autonomous team member determines the relationship between team trust and team performance. For presentation at The 3rd IEEE International Conference on Human-Machine Systems, Orlando, FL.

 

Harrison, J.L., Gorman, J.C., & Crites, M.J. (2022, October). Visuomotor lag and the intermanual speed advantage. In Proceedings of the Human Factors and Ergonomics Society 66th Annual Meeting (pp. 893-897). Atlanta, GA. 

 

Scalia, M., Zhou, S., Grimm, D., Harrison, J.L. & Gorman, J.C. (2022, September). The role of timing of information front-loading and planning ahead in all-human vs. human-autonomy team performance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (pp. 530-534). Atlanta, GA. 

 

Harrison, J.L., Jain, S.A., Dunbar, T., Gorman, J.C., & Varma, S. (2022, July). Toward automated detection of phase changes in team collaboration. In Proceedings of the 44th Annual Meeting of the Cognitive Science Society (pp. 2357-2363). Toronto, ON, CA. 

 

Harrison, J.L. & Tidler, Z.R. (2020, September). A cost-effective and user-centered approach to adapting the EpiPen Auto-Injector for safer use. In Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care (Vol. 9, No. 1, pp. 173-174). 

Ceccacci, L., Gannon, P., Harrison, J.L., Kandaswami, S., Karn, K., & Murphy, D. (2022, October 10). The Ecosystem of Human Factors Panel: A Case Study of the Healthcare Field [Conference session]. Human Factors and Ergonomics Society Annual Meeting, Atlanta, GA.

 

Dickler, R., Dey, Indrani, Dudy, S., Harrison, J.L., & Lieber, R. (2022, May 10-17). Designing Innovative AI to Support K-12 Collaboration [Video submission]. 2022 STEM for All Video Showcasehttps://stemforall2022.videohall.com/presentations/2516.

 

Harrison, J.L., Tidler, Z.R., Dunbar, T., Grimm, D., Zhou, S. & Joseph, S. (2022, March 20). A quantitative study on alert fatigue in a novel experimental design [Poster]. The 2022 International Symposium on Human Factors and Ergonomics in Health Care, New Orleans, LA. 

GRADUATE COURSEWORK

Engineering Psychology

General Psychology

Statistics

  • Research Design

  • Engineering Psychology Theory

  • Workspace Design & Controls

  • Instructional Design

  • Dynamical Systems in Human Behavior (MATLAB)

  • Human & Machine Learning (College of Computing)

  • Healthcare Design of the Future (College of Design)

  • Cognitive Psychology

  • Sensation & Perception

  • Human Abilities

  • ​Statistics I (ANOVA; SPSS)

  • Statistics II (Regression; R)

  • Multivariate Statistics (SPSS)

  • Multilevel Modeling (R)

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